영상상담 | 화상상담 - smilecc
Smart video consulting solution
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It is the first smart video consulting solution for the 5G age where Samdamwon provides multimedia (voice, video, data, and chat) with customers through both PCs and smartphones.

화상상담 | 영상상담 smilecc 장점

  1. Mobile

    Android, iOS

  2. CTI

    Call processing/distribution

  3. 암호화

    All data encryption

  4. 라이브러리

    Fast&Easy development(OS-specific support)

  1. 크로스브라우징

    IE, Chrome, Firefox

  2. 미디어

    Network , device-specific

     custom video transmission

  3. 판서

    On all sharing target

    domestic unique

  4. Web RTC

    Chrome, Firefox, Opera

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  • 효과적 상담

    Effective counseling Customers easily understand

  • 경쟁력 강화

    Competitiveness Service Infrastructure for a new era of smartphone

  • 의사 결정

    Decision-making Quick decision with various information

  • 편리성

    Convenience Service available anywhere

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    Call distribution logic

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    Counselor state management

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    Number of waiting customer management

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    Record of counseling

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    Call processing statistics

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    Dedicated PC / Mobile App

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    HD Video / Voice counseling

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    Application sharing

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    Desktop sharing

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    Document sharing(MS-office, PDF etc.)

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    Web / Whiteboard / VOD sharing

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    Annotation on all sharing target

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    3DES/RSA/ARIA, AES/TLS/DTLS Encryption

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    Remote PC control

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    Text chat

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